Then there's the sheer joy of, perhaps soon, having a RFID bridge toll-type sticker in your windshield that regularly carries all your order details without you ever saying a word.
Why, one company is even trying to use something called universal sensors to prompt beleaguered fast-food cooks to never, ever get your order wrong. But Chick-fil-A has some particular challenges. It's often been set in very successful ways. It's very often been voted the slowest drive-thru -- could it be that its employees try and be nice to customers? In fact, rather than instantly inject technological enhancements, Chick-fil-A has sometimes resorted to just building another Chick-fil-A down the road.
Can you imagine any business turning away so many of its customers because it just can't cater to them? Cathy concedes that delivery is already enormous and will be more so.
But, in an America where there's a shortage of labor -- or perhaps a shortage of companies that pay a decent wage -- where are you going to find the drivers?
Cathy says one solution is to create ghost kitchens of cooks churning out food in anonymous warehouses for delivery only. Indeed, Chick-fil-A is experimenting with ghost kitchens that offer far, far more than its traditional menu.
Oh, and is this a good time to mention that Chick-fil-A is currently being sued for allegedly hiking prices on its delivery items? Some businesses, some pleasures will always one hopes involve analog consumption and a strong level of analog interaction, no matter what technology claims it can solve. Yes, one day you may grab your app, a robot human? ServiceNow acquires DotWalk, aims to automate, speed up upgrades. Windows Microsoft update fixes Kaspersky antivirus app glitch.
Nov 11, Due to global supply chain challenges, some menu items may be unavailable or prepared differently. Find a Restaurant Please enter an address. Earn points with every order A little thing to say thank you. Ready to join? Get started. Learn more. At home, Cathy is first and foremost a family man. He and his wife Rhonda live on a farm south of Atlanta, where they regularly host gatherings with their two sons, Andrew and Ross and enjoy time with their three grandchildren.
There Cathy spreads his time developing a myriad of interests. A musician known to pull out his trumpet inside and out of the office, Cathy also enjoys the quieter hobby of gardening and landscaping.
On Sundays he teaches Bible study to high schoolers. Nov 11, Due to global supply chain challenges, some menu items may be unavailable or prepared differently. Find a Restaurant Please enter an address. Where the People Are Spending little time in the office, Cathy is the driving force behind growing the company into a nationally recognized brand and the largest chicken chain based on annual domestic sales in the country.
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