Go to the Real folder. Delete the RealPlayer folders: c:program filesrealRealPlayer 6. Go back to the Program Files folder. Go to the Common Files folder. Delete the Real folder: c:program filescommon filesreal.
It still does not work in dailymotion. I understand that you are facing some issues with RealPlayer. Please send an email to help real. Please be informed that, I checked my resources and it shows that we have an on going issue on this matter. We have few customers reporting that they are unable to download videos from DailyMotion web site. Our support team is aware of this issue and working on it with high priority.
Once fixed, you will be notified by our support team. After that, please try to convert or trim the files. If the issue still persists, please contact us directly through help real. I have two problems, one, I cannot download videos from dailymotion.
Hi Shawn, please send an e-mail to help real. I have window 7 fire fox I download free real player converter, it keep asking me to upgrade to pay now I dont want to pay.
MP4 file format requires H. Instead of suggesting all those lengthy procedures, just make the latest version of firefox browser compatible with realplayer downloader plugin.
As simple as that. It is really taking up too much of my time every month to revise and update everything so regularly. Please find a setup and stable system I can use without giving away so many resources and mental effort to learn everything month after month.
I hate to complain but this is getting really bad. Using new updates is now becoming mandatory because the older versions have expiration dates as soon as a new version comes out it fails to work correctly any longer. And the additional optional stuff can not be opted out of or the download fails when to unpack to install. I do not want Norton or Macafee. They use too many resources. But your downloads are malfunctioning without them.
Sorry for the inconvenience, by using the most recent version of RealPlayer, you can resolve some problems you might be having with RealPlayer and can play additional file types. Please uncheck the Norton antivirus while installing RealPlayer, if you have already installed it please uninstall it. I have downloaded the latest version of Realplayer and the playback does not work. Before the upgrade, i hardly encounter this kind of problem.
Our technical team is aware of this issue and working on it. All my videos are downloaded from YouTube, some are in flv formats and some mp4? And yes it happens to all my videos. I have updated everything I can update. Sorry for the inconvenience, this is due to changes made at YouTube and we are working with YouTube to resolve the issue.
However, here are some steps we think might resolve the issue. Open Internet Explorer 2. Click on Tools 3. Go to Manage Add-ons 4. Disable Shockwave Flash Object 5. Attempt to download. Now files should get downloaded and are playable. Please be informed that we have already tested these steps with few customers and it worked on their computers.
My issue is RealDownloader 1. Is there anything I can do to get it back without disabling Realdownloader? Playing realplayer, hulu movies and others…. I have windows 7 premium 64 bits….
I am using latest free version of RP and lifelong user of RP; any help? We will keep you posted if there is any update. Firefox We are aware that the RealDownloader extension does not appear in Firefox We are working to resolve this issue.
This is due to changes made at YouTube and we are working with them to resolve the issue. When we have an update on the status of this issue, we will let you know, and provide any instructions that may be necessary. Performing a clean uninstall and reinstall can help you resolve many issues, try uninstalling and reinstalling RealPlayer by following this link:. Note: Make sure you delete the RealPlayer folders as mention on the link before reinstalling RealPlayer.
Is RealNetworks close to fixing this problem with the missing Download video button for FireFox users? We are aware that the RealDownloader extension does not appear in Firefox When we have an update on the status we will let you know.
Also we will provide any instructions that may be necessary. I hope that a new one will come out- Where can I look for a new one when it comes out?
Thanks a lot! Thank you for your patience. We are looking into this issue and will contact you as soon as we have news on this. I just got a new notebook and am now running Windows 8. I downloaded Firefox It seems to be a common problem, and none of the online solutions seem to work everything is enabled, etc. Any ideas??? Does anyone at Firefox see this as a problem whereas users are being pushed away to other browsing sources? Why not try to work out a fix with Realplayer? WTF is the problem with a simple correction!
When we have an update on the status we will let you know and provide any instructions that may be necessary. Provide us the error message if any. We will keep you posted, if there is any update. Understood but just to be clear any any version of realplayer does not work on Firefox 22 correct? BTW I have realplayer 16? Yes, none of the RealPlayer version is compatible with the latest version of Firefox. I cannot get the download option to work with ANY browser. There is a plugin in firefox which does not work even after the above fix.
There is no plugin in IE and I do not know how to get it. I wish you programmers would get your shit together — you are all making a mess of the internet — Adobe flash in the biggest pain the ass. However, you can try alternate browsers. Download This Video is currently not compatible with a bit browser, but works fine on a bit OS with bit browser.
Hi RP, i have this problem using RealDownloader extension in mozilla firefox RPD is up to date…. After installing RealPlayer follow the steps to enable the RealPlayer Plugin in your web browser by following:.
But when I tried to download some videos from YouTube, I noticed the files have an. And when I tried to play the. Note: Make sure you delete the RealPlayer folders as mention in the link before reinstalling RealPlayer. Please note that you may need to re-enable the RealDownloader extension in your web browser as well by following:.
If the issue persists, please send an email to help real. I have just downloaded the most recent version of Realplayer but when I try to convert a video into a audio format, a window comes and offers me to purchase realplayer and when I select no thanks, and press the convert button again the window comes up again, whats going on? Some file requires Plus feature to convert. I run Firefox version I can no longer download videos from YouTube.
The popup tab no longer comes up and right clicking on the video does not show the download tab at the bottom. I purchased Real Player Plus version I have also tried to update Real Player and Flash Player, but the message says I have the latest versions.
Any suggestions? Kind Regards,. Checking on IE version If the issue still persists, please send an email to help real. Please contact help real. Hi, I am having the same problem. I am using firefox and chrome latest versions. I have installed the realplayer The Plugins that i have are. All above plugins are enabled. The download issue has been corrected in the latest version of RealPlayer Cloud, released on Dec.
Note: This fix will only work for customers having Windows 7 or 8 and if you are located in US or Canada. If you additional question, please send an email to help real. I download using firefox earlier it worked but now after all downloading a msg download not complete refresh page and restart. If you purchased RealPlayer Plus version 16, you can login using your email address and password to access your premium features.
Customers that are on Win XP or Vista, we will be working on a similar fix for RealPlayer v16 and hope to release that soon but do not have a date yet. For customers that prefer to wait for your localized language not US English we are working on those versions that as well. If you have an additional question, please send an email to help real.
I installed the most recent version of realplayer and the first time i opened up firefox i was able to download videos but now the download this video button does not come up anymore? I am using firefox, To get the new build, please try uninstalling RealPlayer installed in your computer already by following this link:.
Note: Please note that you may need to re-enable the browser plug-in. To do so, follow this link:. I understand that you need some help; however, the exact nature of the problem you are having is not clear to me.
Before I can help you, I will need some more information. Could you please be more specific about the problem you are having? Please describe exactly what it is that you are trying to do and include any error messages that you may receive. The more specific you are, the better I will be able to assist you.
Trying to do a trim on a video. Can you Help Thanks. To fix this, try performing a clean install of RealPlayer. A Clean install means uninstalling RealPlayer, deleting its folders and reinstalling a fresh copy of the latest software.
To do so, follow the steps in this link:. If you need further assistance, please send an email to help real. Since downloading latest RealPlayer I have had player close every time I delete a video and no downloader comes on in Firefox. Double-click on the value or right click and select "Toggle" to toggle between true and false. I'm sorry if I'm being very dim but this is all way beyond me but I can't help being super annoyed that the Realplayer "download this" disappears almost every time Firefox updates.
Hi David, try dropping the. Or enter the whole thing and then backspace until it comes up. Also, I have Windows 7 x64 and this fix worked fine for me. And the real player down loader will appear again!!!! Thanks so much for the fix. Dropping the. Great tip from anonymous!!! Now if I can only get Firefox to auto search without putting in.
The effect of the about:config change seems to be to turn off the plugin-container. The only downside I can see is that this brings plugins back into the browser's own process memory space which I don't have a problem with since I've never really had issues that I was aware of with browser instability due to plugins.
Thank You! It has been broken for some time now. Search Support Search. However, every cloud has a silver lining. There are many similar Video DownloadHelper downloading issues. Therefore, we share the overall solutions to solving the common "Video DownloadHelper cannot work" problem in this article.
The great Video DownloadHelper alternative is also recommended for you to download online videos in a breeze:. Video DownloadHelper FireFox not working is the most common issue you may come across. The issue is related to many factors so you can check out the following fixes based on specific conditions.
Check whether your Firefox browser has been updated to the latest version in time. In most case, the Video DownloadHelper not working issue is caused by the outdated Firefox browser version. Meanwhile, you can disable the auto-addon-update feature of Firefox to prevent recurrence. The most common fix is to clear the cache and delete your cookies as too many history files on browser will slow down and even block the running of Video DownloadHelper.
Click the Setting icon and choose Options. Please close and reload the webpage to fix the problem. Moreover, you may not download videos on some websites due to the unsupported formats of video and copy-protected.
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